Robert McKenna


Robert ( Rob ) McKenna, M.O.L.: Spokane & Coeur d'alene Business Consultant in Management, Marketing and Business & Technical Training Services.

(208) 651-3081

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Consultant servicing local, national & international businesses in:

Business Consulting Marketing, Advertising & Creative Services SEO, Web & Mobile Application Design • Photography • Video Production Music, Sound Design & Voice Recording



Advertising Agency:

The McKenna Agency, LLC

Business Consulting:

Systemic, Inc:

Commercial Video and Photography:

Northwest Photo and Video

Leading Edge Web Design:

The Web Masters

New Media, Search Engine & Social Media Marketing:

System Interactive

Recording Studio:

Avondale Studio


Robert McKenna

Rob McKenna has facilitated numerous advertising, marketing and business consulting projects in various industries; education, medical, tourism, real estate, defense, manufacturing, advertising, and entertainment.


Clients Served


Business Management & Leadership Videos



The McKenna Agency, LLC

11494 Avondale Loop Road

Hayden Lake, ID 83835

(208) 762-4014

Photography Courtesy of Northwest Photo and Video -

Web Design Courtesy of The Web Masters










Consulting Experiential Profile

Robert McKenna, MOL, offers over 25 years of professional, educational and volunteer experience in business consulting, advertising, marketing, business process refinement, TQM, organizational leadership, employee training and media development. Rob has preformed business training and marketing consulting for well over 100 Client projects, from Fortune 500 hundred companies to small businesses, in numerous fields including retail, health care, government, heavy industry, ecommerce, entertainment, non-profit and education.



Consultation on directing long & short term strategies:

Long-term Process Development

    1. Developing/promoting organizational vision,
    2. Effective promoter of change,
    3. Strategic & operational planning,
    4. Interviewing/training/team-building.     

Human Resources Consultation:

    1. Promoting empowering environments,     
    2. Improving employee morale & motivation,    
    3. Conflict negotiation & mediation skill development,
    4. Improving organizational communications.

Business Consultation:

    1. Effective planning,
    2. Record management/report writing,
    3. Measuring operational processes,
    4. Creating effective business presentations.

Sales and Marketing Process Development Consultation:

    1. Creation of multifaceted marketing programs,
    2. Database research/mining and data analysis,
    3. Development of marketing strategies,
    4. Implementing contact management solutions,
    5. Search Engine Optimization (SEO) and Search Engine Marketing

Customer Service and Public Relations Consultation:

    1. Projecting a professional image,      
    2. Resolving customer complaints,
    3. Diplomacy/relationship building,    
    4. Ensuring customer satisfaction.

Computer Training Programs Offered Consultation:

    1. Web development in HTML5, JQuery and mobile applications,
    2. Media development and marketing strategies using Adobe Creative Suite & Final Cut Studio,
    3. Customer Relationship Managment (CRM) and Database Administration (Access, Saleslogix),
    4. Accounting Integration into sales and marketing processes (Excel, Data Reports, Crystal Reports, Saleslogix),
    5. Search Engine Optimization (SEO) and Search Engine Marketing Techniques

Educational Degrees Earned

1996-1997       Master of Arts in Organizational Leadership.  Graduate School of Professional Studies, Gonzaga University, Spokane, WA. GPA: 3.9. Honors.

1994-1995       Bachelor of Science in Interdisciplinary Studies: Management & Communications. Lewis-Clark State College, Coeur d’Alene, ID. Major GPA: 3.7. Honors.

1991-1994       Associate of Science in Business Administration & Associate of Applied Science in Small Business Management.  North Idaho College, Coeur d’Alene, ID. Honors.

Technical Course Completion

Dec. 1999        Saleslogix Database Administration CertificationBusiness FX Training Institute, St. Paul, MN.

Oct. 1999        Advanced Training in Microsoft Access. Inland Technology, Coeur d’Alene, ID.




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Rob McKenna specializes in business consulting as well as coporate media development in video, photography, print, web, new media promotions, recording, search engine optimization and advertising consulting. Moreover, the McKenna Agency specializes in cost-effective marketing solutions and high-end media advertising campaigns.

Business Consultant and Advertising Specialist Servicing: Coeur d'alene, Post Falls, Sandpoint, Hayden, Rathdrum and Boise, Idaho. Spokane, Washington and all US States:Alabama (AL), Alaska (AK), Arizona (AZ), Arkansas (AR), California (CA), Colorado (CO), Connecticut (CT), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Idaho (ID), Illinois (IL), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Louisiana (LA), Maine (ME), Maryland (MD), Massachusetts (MA), Michigan(MI), Minnesota (MN), Mississippi (MS), Missouri (MO), Montana (MT), Nebraska (NE), Nevada (NV), New Hampshire (NH), New Jersey (NJ), New Mexico (NM), New York (NY), North Carolina (NC), North Dakota (ND), Ohio (OH), Oklahoma (OK), Oregon (OR), Pennsylvania (PA), Rhode Island (RI), South Carolina (SC), South Dakota (SD), Tennessee (TN), Texas (TX), Utah (UT), Vermont (VT), Virginia (VA) , Washington (WA), West Virginia (WV), Wisconsin (WI), Wyoming (WY)

Site Developed By The Web Masters & Marketed by System Interactive Communications

Imagery by Northwest Photo and Video; a division of The McKenna Agency LLC , and a member of The Northwest Business Alliance and the The Best of Your Community.

© 2014 The McKenna Agency, LLC. All Rights Reserved.